No worries - we’ve got you covered!
If you’ve placed an order but haven’t received your confirmation email, or if it’s been misplaced, we’re happy to help you retrieve it.
What We Need to Help You Quickly:
When reaching out, please provide as much of the following information as possible:
- Your full name
- The delivery address used
- Approximate date and time of your order
- A list of the items ordered
- Your payment method (e.g., credit card, PayPal)
Send the details to: support@vivellify.com
We’ll look into it right away and make sure you get your confirmation!
We're Here for You
Our team is available Monday to Friday, 9:00 AM – 6:00 PM GMT, and aims to respond within 24 hours.
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